Frequently Asked Questions

Find answers to common questions about CashoTech's digital solutions and services. If you don't see your question answered below, please contact our team directly for personalized assistance.

General Questions

What services does CashoTech offer?

CashoTech provides comprehensive digital solutions including:

  • Custom Web & Software Development
  • Mobile App Development (iOS & Android)
  • UI/UX Design Services
  • Digital Marketing & SEO
  • E-commerce Solutions (Shopify & WooCommerce)
  • SaaS Product Development
  • Video Production & Animation
  • API Development & Integration

We offer end-to-end services to establish and grow your digital presence.

Where is CashoTech located?

Our headquarters are in Mumbai, India, but we serve clients globally. Our distributed team allows us to work across time zones and deliver projects worldwide.

How do I get started with a project?

Starting a project is simple:

  1. Contact us via our website form, email, or phone
  2. Schedule a free consultation call
  3. Share your project requirements and goals
  4. Receive a customized proposal
  5. Begin your project after agreement

Services & Process

What is your development process?

Our proven 5-phase process ensures quality delivery:

1. Discovery: Requirements analysis and planning

2. Design: Wireframing, prototyping, and UI/UX design

3. Development: Agile implementation with regular updates

4. Testing: Quality assurance across devices and browsers

5. Launch & Support: Deployment and ongoing maintenance

We maintain transparency throughout with regular client communication.

What technologies do you specialize in?

Our team works with cutting-edge technologies including:

Frontend: React, Angular, Vue.js, Flutter, Swift, Kotlin

Backend: Node.js, Python, PHP, Laravel, Django

Mobile: React Native, Flutter, Native iOS/Android

Databases: MySQL, MongoDB, PostgreSQL, Firebase

CMS: WordPress, Shopify, WooCommerce

We continuously update our skills to leverage the best technologies for your project.

Can you work with our existing systems?

Absolutely. We frequently:

  • Integrate with existing software and APIs
  • Migrate legacy systems to modern platforms
  • Enhance current applications with new features
  • Connect different business systems

Our team will assess your current setup and recommend the optimal approach.

Pricing & Payments

What are your pricing models?

We offer flexible pricing options:

Fixed Price: For well-defined projects with clear scope

Time & Materials: For ongoing or evolving projects

Dedicated Team: For long-term collaborations

Retainer Model: For continuous support and maintenance

We'll recommend the best model based on your project requirements.

What is your payment structure?

Our standard payment terms:

  • 30-50% deposit to begin work
  • Milestone payments during development
  • Final balance upon project completion
  • Monthly billing for ongoing services

We accept bank transfers, UPI, and major credit cards. All terms will be clearly outlined in your project agreement.

Do you offer refunds?

Our refund policy depends on the project type:

Fixed-price projects: Deposits are non-refundable as we allocate resources immediately. Unused milestone payments may be refunded if work hasn't commenced.

Ongoing services: You may cancel monthly services with 15 days notice. Pre-paid amounts for unused time are refundable.

We're committed to your satisfaction and will work to resolve any issues before refunds are considered.

Project Management

How do you communicate during projects?

We maintain transparent communication through:

  • Weekly video calls (Zoom/Google Meet)
  • Daily updates via Slack/Email
  • Project management tools (Jira/Trello)
  • Regular progress reports
  • Scheduled demo sessions

You'll have direct access to your project manager and development team.

Who owns the final deliverables?

Upon final payment, you receive full ownership of:

  • All custom-developed code
  • Design files and assets
  • Documentation
  • Intellectual property rights

We only retain rights to reusable components we've developed previously, not your specific implementation. These terms are detailed in our service agreements.

What if I need changes after project completion?

We offer several options for post-launch support:

  • Maintenance Packages: Regular updates and support
  • Hourly Support: For ad-hoc changes
  • Retainer Agreements: For ongoing development
  • Training: To manage content yourself

We'll recommend the best solution based on your needs.

Still Have Questions?

Our team is ready to answer any additional questions you may have about our services or processes.

Email us or call us at +91 73046 46930 for personalized assistance.

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST