Frequently Asked Questions
Find answers to common questions about CashoTech's digital solutions and services. If you don't see your question answered below, please contact our team directly for personalized assistance.
General Questions
CashoTech provides comprehensive digital solutions including:
- Custom Web & Software Development
- Mobile App Development (iOS & Android)
- UI/UX Design Services
- Digital Marketing & SEO
- E-commerce Solutions (Shopify & WooCommerce)
- SaaS Product Development
- Video Production & Animation
- API Development & Integration
We offer end-to-end services to establish and grow your digital presence.
Our headquarters are in Mumbai, India, but we serve clients globally. Our distributed team allows us to work across time zones and deliver projects worldwide.
Starting a project is simple:
- Contact us via our website form, email, or phone
- Schedule a free consultation call
- Share your project requirements and goals
- Receive a customized proposal
- Begin your project after agreement
Services & Process
Our proven 5-phase process ensures quality delivery:
1. Discovery: Requirements analysis and planning
2. Design: Wireframing, prototyping, and UI/UX design
3. Development: Agile implementation with regular updates
4. Testing: Quality assurance across devices and browsers
5. Launch & Support: Deployment and ongoing maintenance
We maintain transparency throughout with regular client communication.
Our team works with cutting-edge technologies including:
Frontend: React, Angular, Vue.js, Flutter, Swift, Kotlin
Backend: Node.js, Python, PHP, Laravel, Django
Mobile: React Native, Flutter, Native iOS/Android
Databases: MySQL, MongoDB, PostgreSQL, Firebase
CMS: WordPress, Shopify, WooCommerce
We continuously update our skills to leverage the best technologies for your project.
Absolutely. We frequently:
- Integrate with existing software and APIs
- Migrate legacy systems to modern platforms
- Enhance current applications with new features
- Connect different business systems
Our team will assess your current setup and recommend the optimal approach.
Pricing & Payments
We offer flexible pricing options:
Fixed Price: For well-defined projects with clear scope
Time & Materials: For ongoing or evolving projects
Dedicated Team: For long-term collaborations
Retainer Model: For continuous support and maintenance
We'll recommend the best model based on your project requirements.
Our standard payment terms:
- 30-50% deposit to begin work
- Milestone payments during development
- Final balance upon project completion
- Monthly billing for ongoing services
We accept bank transfers, UPI, and major credit cards. All terms will be clearly outlined in your project agreement.
Our refund policy depends on the project type:
Fixed-price projects: Deposits are non-refundable as we allocate resources immediately. Unused milestone payments may be refunded if work hasn't commenced.
Ongoing services: You may cancel monthly services with 15 days notice. Pre-paid amounts for unused time are refundable.
We're committed to your satisfaction and will work to resolve any issues before refunds are considered.
Project Management
We maintain transparent communication through:
- Weekly video calls (Zoom/Google Meet)
- Daily updates via Slack/Email
- Project management tools (Jira/Trello)
- Regular progress reports
- Scheduled demo sessions
You'll have direct access to your project manager and development team.
Upon final payment, you receive full ownership of:
- All custom-developed code
- Design files and assets
- Documentation
- Intellectual property rights
We only retain rights to reusable components we've developed previously, not your specific implementation. These terms are detailed in our service agreements.
We offer several options for post-launch support:
- Maintenance Packages: Regular updates and support
- Hourly Support: For ad-hoc changes
- Retainer Agreements: For ongoing development
- Training: To manage content yourself
We'll recommend the best solution based on your needs.
Still Have Questions?
Our team is ready to answer any additional questions you may have about our services or processes.
Email us or call us at +91 73046 46930 for personalized assistance.
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST