Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that can identify you, including but not limited to:

• Contact Information (name, email address, phone number)
• Business Information (company name, job title)
• Payment Information (billing address, payment details for services)
• Communication Data (emails, chat logs, support tickets)
• Project Requirements (information you provide about your project needs)

1.2 Non-Personal Information

We automatically collect certain technical information when you visit our website:

• Device Information (IP address, browser type, operating system)
• Usage Data (pages visited, time spent, clickstream data)
• Cookies and Tracking Technologies (as described in Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain our services, process transactions, and fulfill contracts
• Communication: To respond to inquiries, provide customer support, and send service-related notices
• Improvement: To analyze usage patterns and improve our website and services
• Marketing: With your consent, to send promotional communications about our services
• Security: To monitor and prevent security breaches and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

• Contractual Necessity: When processing is necessary for the performance of a contract
• Legitimate Interests: When processing is necessary for our legitimate business interests
• Consent: When we have obtained your explicit consent
• Legal Obligation: When processing is necessary to comply with legal requirements

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and services (e.g., hosting providers, payment processors)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember user preferences and settings
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (with consent)
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect certain website features.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication measures
• Employee training on data protection

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When personal data is no longer needed, we securely delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information in Section 11. We may need to verify your identity before processing your request.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Other legally approved transfer mechanisms

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer
CashoTech
Email: privacy@cashotech.com
Phone: +91 73046 46930
Address: Spring Valley, Puranik City, Kasarvadavli, Thane West, Mumbai, Maharashtra 400615, India

For EU residents, you have the right to lodge a complaint with your local data protection authority.